Avoid switching Windows OS users and entering Sleep mode
Switching Windows user profiles or entering sleep mode while Clarity is running can disrupt communication with the hardware key or connected instruments. Active Clarity station (with an Instrument window open) prevents entering the sleep mode to ensure reliable data acquisition. However, in some BIOS configurations, this safeguard may fail.
To avoid issues, do not switch users while Clarity is active, and disable Power Saving features in both Windows OS (for all users) and the BIOS settings.