Data Acquisition - Disabled

Data Acquisition disabled

The "Disabled" label appears, and the Single Analysis dialog and Data Acquisition windows are not available. Other manifestations of this error are also: Method Setup - Acquisition tab missing, Run, Stop, and Abort commands non-functional in the Sequence window.

▌Reason 1: No detector is allocated to the Clarity Instrument.

Detector not allocated to the Instrument

Solution:

Open the System Configuration dialog from the Clarity window using the System - Configuration... command and check the tab of the corresponding Instrument - Instrument X. If it has no allocated detectors, add them.

In the list on the left side of Setup Control Modules, select the correct detector, and drag it to the corresponding instrument section on the right.

If the appropriate detector is not in the list, add it using the Add button and repeat the previous step.

▌Reason 2: You purchased a license for data collection on fewer Instruments.

Small number of Instruments purchased

Solution:

Open the System Configuration dialog from the Clarity window using the System - Configuration... command and check the tab of the corresponding Instrument - Instrument X. The icon indicates that the Instrument is not available for data acquisition. If you want to use this Instrument for data acquisition, contact your distributor and order an Add-On Instrument.

▌Reason 3: You are using the Clarity Offline version, which is not intended for data acquisition.

Clarity Offline

Solution:

Check whether there is a brown band with the text OFFLINE VERSION on the main Clarity window under the instrument icons. If it is, remove the HW key with the Offline license and insert a key with the Clarity full license.