Clarity update and upgrade policy
Please note the new DataApex upgrade policy which applies from July 2023. You can download and get the latest Clarity version for free if
- your Clarity has the same first version digit (i.e. minor update), or
- you have made a Clarity purchase within the last 12 months
For more details - see D172 document.
One-year free upgrade period
Each new software licence comes with free upgrades for one year period.
free major version upgrades - e.g. Clarity 8 to Clarity 9
note: new User Code is required, please contact us at sales@dataapex.com
note: new User Code is required, please contact us at sales@dataapex.com
free minor version updates - Clarity 9.xx to Clarity 9.yy
Subsequent standard upgrades
As soon as the one-year free upgrade period expires, you can get upgrades as follows. The paid upgrade is a one-time upgrade and does not qualify for a further 12-month free upgrades
paid major version upgrades - e.g. Clarity 8 to Clarity 9
note: new User Code is required, please contact us at sales@dataapex.com
note: new User Code is required, please contact us at sales@dataapex.com
free minor version updates - Clarity 9.xx to Clarity 9.yy
Mandatory upgrade for software extensions
If you need to extend your software licence by additional SW modules, your software must be in the latest SW version.