Computer-related Clarity (Lite) problems.

User privileges settings:

  • Clarity (Lite) users must have read/write access to the Clarity system and data files. The default C:\Clarty (C:\Clarity_Lite) directory inherits the Read Only status from C:\ on administered systems. Contact your local administrator to change the settings.

Antivirus programs:

Antivirus programs usually do not interfere with Clarity functionality. But two areas may pose problems for the correct functioning of Clarity (Lite):

  1. Antivirus is causing processor overload under certain situations which may leave insufficient memory resources for Clarity (Lite).
  2. Antivirus is continuously monitoring files frequently updated by Clarity (Lite) (.raw, .audit, etc.) which may be unjustifiably marked as a threat to the PC.

Windows Updates:

Automatic Windows updates are in the default settings able to force the unattended computer to restart regardless of running programs - only a warning message will appear. Please note, that the first two options (Automatic updates or Download updates) may result in the forced computer restart.

Choose one of the options for automatic updates:

  • Never check for updates.
  • Check for updates but let me choose whether to download and install them.

On administered systems ask your local administrator to choose one of the options described above.

In Windows 10 and 11 it is not possible to forbid the updates, just to pause updates for short period of time and install them after manually to avoid forced restarts. Go to Settings - Windows Update - Advanced Options - Pause Updates

In Windows 7, 8.1 go to Control Panel - System and Security - Windows Update- Change settings.

We recommend installing and operating Clarity on a PC with updated OS, only the forced restarts pose a potential problem to Clarity.

 01.08.2018