Clarity update and upgrade policy

Please note the new DataApex upgrade policy which applies from July 2023. You can download and get the latest Clarity version for free if

  • your Clarity has the same first version digit (i.e. minor update), or
  • you have made a Clarity purchase within the last 12 months

For more details - see D172 document.

Dataapex upgrade policy

One-year free upgrade period

Each new software licence comes with free upgrades for one year period.

free major version upgrades - e.g. Clarity 8 to Clarity 9
note: new User Code is required, please contact us at sales@dataapex.com
free minor version updates - Clarity 9.xx to Clarity 9.yy

Subsequent standard upgrades

As soon as the one-year free upgrade period expires, you can get upgrades as follows.

paid major version upgrades - e.g. Clarity 8 to Clarity 9
note: new User Code is required, please contact us at sales@dataapex.com
free minor version updates - Clarity 9.xx to Clarity 9.yy

Mandatory upgrade for software extensions

If you need to extend your software licence by additional SW modules, your software must be in the latest SW version.

Mandatory upgrade for software extensions