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FAQ

  1. In such case, it is recommended to check Colibrick Setup in the System Configuration window. Synchronize Start with Digital Input should only be enabled when one of…
  2. Yes, you can. There are two possible intentions of using the sequence table for starting the acquisition:Using sequence for manual injectionsYou could define parameters for a series of injections in…
  3. For the Gow-Mac GC chromatograph, use the asymmetrical connection as shown in the picture below.Connect Brown wire (pink tubular end sleeve) to terminal (+) and white wire (grey tubular end sleeve)…
  4. This situation is unpleasant because the loss of the HW key equals the loss of the license. The software and a new HW key must be repurchased.We include warning labels attached to HW keys in each…
  5. Most probably, you need an appropriate User Code (u/c) only. HW key keeps the basic information about serial number XX-YYYYY (event. XX-YYYYYY) only. All information about valid versions, a number of…
  6. Moving Clarity to a new PC is definitely possible – there are just a few things you’ll need to check:Clarity version: Older versions may not run on modern Windows systems. You might need to purchase…
  7. This usually happens when upgrading Clarity from an earlier version. The IQ program checks all registered files and, if they are no longer used in the new version, will cause the check to fail.…
  8. It is not possible to install Clarity on Windows 10 LTSC releases, where .NET Framework version 4.8 or newer cannot be installed (this should apply to Windows 10 Enterprise LTSC 2015). Clarity…
  9. Yes, it is. Simply take your HW key and plug it into another PC. You can install Clarity (Lite, Offline) on as many PCs as you like using the same user code. Clarity will work properly on the one PC…
  10. Most probably, yes, the list contains only directly controlled autosamplers. In other words, those where it is possible to set the position and injection method using a computer.…
  11. Yes, since Clarity 8.0 you can work with up to 10 internal standards.
  12. InstallationInstallation to program files: In Windows 7, the folder Program files is protected, however, Clarity needs user access to the data and system files. It is not recommended to install…
  13. Clarity installation requires a specific version of Microsoft .NET Framework, which may not be installed or enabled on the computer by default. You will be notified by the Clarity installer which…
  14. Windows 10 and 11 rolled out updates that change some behavior in the registry, which in some cases (mainly when Clarity installation has been run recently) causes installation not to start. We are…
  15. The error message pops up after the start of Clarity. This problem is caused by the wrong configuration file saved in Clarity\cfg. The most common reason is that the computer was shut down while…
  16. Clarity stores the IP address of the device detected during autodetection in the configuration and if it changes, it is unable to communicate with the device. Some devices use IP adress assigned by…
  17. If you experience a long delay when downloading the Clarity installer from www.dataapex.com and the download process seems to hang when it's almost complete, it's possible that your anti-virus…
  18. When Clarity (Lite) is started, an error message stating "Missing HW key" may appear. This issue arises when the required hardware key is not detected by the system.If you encounter any problems, the…
  19. If you add a User Column to both the Summary and Result Table containing the same formula, often you cannot get the same results. You cannot use the First, Last, etc. functions from Special Values in…
  20. Most problems with Colibrick are related to the USB power supply. So if USB hub is used, we recommend using a hub with an external power source.It's important to note that Colibrick is sensitive to…
  21. We can offer Clarity (Lite) with analog data acquisition for each chromatograph and A/D converter Colibrick. Chromatographs/detectors need a standard analog output and means for local control, e.g.,…
  22. The Clarity software has several system files that are important for storing various data related to its functioning. The list of the files with default paths:C:\Clarity\Cfg\Clarity.cfgThis file…
  23. A Clarity Control Module is an optional software module that enables autosampler, GC, GC-MS, HPLC/CE, or HPLC-MS control. Clarity can control chromatographic hardware listed in the datasheet List of…
  24. Clarity Extension is an optional software extension that brings additional capabilities to Clarity. The information about available extensions, including technical documentation, can be found on our…
  25. An Add-on Instrument is a software extension required for each additional chromatograph (new independent time base) connected to the Clarity software. Each Add-on Instrument can be ordered as p/n C55…
  26. Clarity (Lite) Demo is a demonstration version of the Clarity (Lite) software. Clarity (Lite) Demo has the same functionality as the full Clarity (Lite) version, except that data acquisition is…
  27. Clarity Offline is a special version for data processing only where no real device is connected. It is to be installed on a different PC than a version for data acquisition. S/N for the offline…
  28. Clarity (Lite) Trial version is a full version without a user code (HW key is still necessary). Trial is available only after first installation, when the user code is skipped during the installation…
  29. There are a couple of differences between analog and digital acquisition:Analog acquisition in modern detectors is realized by the following chain: analog detector unit, detector A/D converter,…
  30. Serial Number (S/N) and User Code (U/C) are two essential identifiers for our software.The S/N is a 7- or 8-digit number representing the station's serial number. It is saved in the HW key and is…
  31. We release upgrades (major versions) every 1–2 years. There are also 2–3 updates (minor versions) between upgrades.
  32. The control of Shimadzu Nexis GC-2030 GC and Nexera LC-40 HPLC is available in Clarity - Shimadzu Edition (p/n C50-28).It requires a Shimadzu license for each connected instrument p/n A23-001 for GC-…
  33. You can read your software version from the software main window in the Help – About menu.
  34. Clarity is available in English, Chinese, Spanish, German, French, and Russian localizations.
  35. Two most recent major versions of Clarity and Clarity Lite.
  36. For computers that do not have (enough) serial ports, we offer the MultiCOM device (6× RS232 to USB converter). Ensure you have a USB port in your computer to accommodate the MultiCOM.
  37. We highly recommend registering every license. Only registered users can access our download center and are entitled to obtain a free upgrade to the new version if they are in the one-year free…
  38. Yes, if you have registered your Clarity (Lite) at the DataApex website, we will automatically send you the new user code when a major version is released. You will receive an email with a new user…

GUIDES & DOCUMENTATION

  1. The commented 21 CFR Part 11 requirements for Clarity may be found in the D019-Clarity-21CFR11.pdf datasheet available on the DataApex website. For the majority of requirements set by the 21 CFR…
  2. About… Displays the version number and date of the release, serial number and other system information. Clarity tab Displays the name of the release followed by its topical number in the format W.X.…
  3. Acquisition The following chapters contain information about how to perform Acquisition including Method Setup. Below there is description of a procedure that can be used for performing routine…
  4. Acquisition Sets the measuring conditions. When the menu command or icon is invoked, the Method Setup - Acquisition dialog will be opened. The type of items displayed depends, in part, on the type…
  5. Add All Adds all peaks from the calibration standard to the calibration, whether for a new calibration level or recalibration. Peaks are identified in the Calibration Summary Table based on…
  6. Add Existing Updates peaks and peak groups that are already present in the calibration using the data from the calibration standard, updating their retention time (if enabled in Calibration Options…
  7. Add Group Adds or updates a group of peaks selected in the calibration standard into the calibration. To use this command, peak groups must first be defined in the chromatogram, for more…
  8. The Add Link dialog is used for adding a new item to the Link Table. It is useful in the case you want to link a compound name from the DHA Results to a compound name in a norm. Linking a…
  9. The Add Link dialog serves for adding new record to the Link Table. Add Link dialog Compound Name Enter the compound name you want to link to a name in norms. Unresolved compounds in the…
  10. Add MS Spectrum to Library Dialog invoked by using the Add Spectrum to Library menu command, serving for saving the spectrum into the user library. Add MS Spectrum to Library dialog The dialog…
  11. Add MS Spectrum to Library Dialog invoked by using the Add Spectrum to Library menu command, serving for saving the spectrum into the user library. Add MS Spectrum to Library dialog The dialog…
  12. Add Peak Adds the selected peak from the calibration standard to the calibration. If a matching compound is already present, its retention time (if enabled in Calibration Options) and Response are…